Effective debt collection techniques are a necessity for businesses in any economic climate. Knowing how to encourage your customers to pay their outstanding debts to you on time can increase your cash flow. After all, your business has its own debts to pay. Without adequate cash flow, you could be risking falling behind with your own bills, which could lead to problems with suppliers or loss of easy credit terms with your bank or lender.
Mastering these debt collection techniques often spells the difference between barely staying afloat, or thriving in your business.
Here are 3 important debt collection techniques that will improve cash flow in your business:
1) Amend Your Payment Terms
Make sure you’ve clearly stated on your invoices, and any quotes you’ve provided, what your payment terms are. Most businesses allow 30 to 60 days before payment is due, but have you considered reducing your payment terms to 14 or 21 days?
Amending your terms of payment can mean the possibility of receiving your money sooner rather than later. It can also mean that an unpaid account becomes delinquent within a month. You are within your rights to start collection activities before more precious time has passed.
2) Written Statement Reminders & Follow Up Calls
Once an account has become past due, you can issue a written reminder to the customer to gently encourage them to pay their bill to your business. You need to be very careful with the wording you use in your debt collection letter, as the laws surrounding debt collection techniques are quite specific. Sending a written correspondence means you have a record of your attempts to collect the outstanding debt in case of future issues arising.
You may also choose to call the customer to remind them of their outstanding debt and to inquire about an estimated time frame in which payment will be made. You also need to be very careful about your wording and especially the timing of your call.
Debtors are afforded a level of protection from the Fair Debt Collection Practices Act (FDCPA), so be sure you’re sticking to the rules no matter which method of contact you choose.
3) Third Party Collection Agencies
Sometimes no matter what you do, your debtors still won’t pay their debts. Even if they are experiencing severe financial hardship of their own, this doesn’t help your business if they’ve received goods or services in good faith and then suddenly found themselves unable to pay the bill.
If you’ve exhausted all other avenues of debt collection options, then it may be time to call in a third party collection agency to pursue the outstanding balance on your behalf.
Debt collection agencies are experts, and well experienced in the area of collecting past due monies. They are also fully knowledgeable of the laws, guidelines and regulations governing their industry. Representing your business, they will act on your behalf to collect the outstanding debt owed to you. The debt collection techniques used are designed to bring positive cash flow back to your business, sooner rather than later.
About The Author
“David Montana is a well-known expert, advisor, author, and a veteran for 30 years in debt recovery programs. He also provides more useful techniques and resources about collecting debt.”
Source: Articles Chalet
About Kollect Systems
Kollect Systems is an innovative tech platform provider with BankTech and FinTech software solutions which leverage AI based decisioning and workflow technologies to help lenders perform Debt Collections & Recovery (BankTech) processes effectively and for mid-size to large scale enterprise companies (FinTech), to automate Receivables, e-Invoicing & Payments better.
Kollect’s Solutions :
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