KollectApps (BankTech)
KollectApps for BankTech, is an advance integrated platform for entities that undertake lending, financing, collections and recovery operations. KollectApps automates the Debt Collections, Recovery, Agency, Legal, Write-off, Repossession, Dialer, Data Integration, Reports and Analytics processes.

KollectApps is an advance integrated platform targeted BankTech entities that undertake lending and financing operations
KollectApps for BankTech, is an advance integrated platform for entities that undertake lending, financing, collections and recovery operations. KollectApps automates the Debt Collections, Recovery, Agency, Legal, Write-off, Repossession, Dialer, Data Integration, Reports and Analytics processes.
The platform automates and streamlines the entire Collections and Recovery processes, helping organizations to analyse all borrowers, predict defaulters with scoring capabilities, settlement timeline, reduce bad debt, lower outstanding and improve cash flow. With KollectApps, Collections & Debt Recovery personnel have access to most recent information on each Customer in terms of payments, delinquencies, disputes, Promises to Pay (PTP) and so forth, so they can quickly address any Collections & Recovery issues with Customers.
Kollect’s goals are to help to improve Collections & Recovery efficiencies within the Lending and Financing environments globally, while tightly integrating with multiple core banking and cards systems. We assist Banks and Financial Institutes to improve their overall Non-performing Loans (NPL) or Financing (NPF) processes, debt recovery rates; reduce the net flow rates; and improve overall customer experiences while seeking for timely payments.
KollectApps also facilitates the complex full settlement computations and write-off processes easily for the Recovery groups of the organization. It leverages the BASEL II output of probability of default (PD), loss given default (LGD) and strategy codes for recovery workflow and strategies.
KollectApps for BankTech, are used by Banks, Shariah Financing, Credit Cards, Student Loans and Distressed Asset Buyers. The lending financial products supported by KollectApps include Consumer Loans/Financing, Mortgage, Hire Purchase, Auto Financing, Overdraft, Personal Loans / Financing, Trade Financing, Cashline, Corporate & Commercial Loans / Financing, Student loans, etc. We support both the “Good Bank” and the “Bad Bank” functionalities as required.
KollectApps is an innovative scalable system which supports hundreds of millions of Customers & Accounts and tens of thousands of users, simultaneously with the following focus:
- Kollections and Recovery Ecosystem
- Workflow and Strategies Automation
- Segmentation, Risk and Scoring Calculations
- Dashboards and Analytics
KollectApps – Architecture Framework
The KollectApps solution architecture overview is as follows:


KollectApps – Modules
The KollectApps modules are as follows:

Kollections
Enterprise Debt Collections System

KollectWrite-off
Financial Computation & Write-off Management

KollectRecovery
Recovery Management

KollectRepo
Comprehensive Repossession Solution

KollectReport
Reports, Templates & Letters Generation

KollectAgency
Debt Collection Agency Management

KollectDialer
Dialer & Call Center Capabilities

KollectAnalytics
Multi-dimensional Cubes & Analytics

KollectLegal
Legal Process and Law Firm Management

KollectIntegrator
Online & Batch Integration Platform

Kollections
Enterprise Debt Collections System

KollectRecovery
Recovery Management

KollectAgency
Debt Collection Agency Management

KollectLegal
Legal Process and Law Firm Management

KollectWrite-off
Financial Computation & Write-off Management

KollectRepo
Comprehensive Repossession Solution

KollectDialer
Dialer & Call Center Capabilities

KollectIntegrator
Online & Batch Integration Platform

KollectReport
Reports, Templates & Letters Generation

KollectAnalytics
Multi-dimensional Cubes & Analytics
KollectApps supports the entire ecosystem of the BankTech space for Collections, Recovery, Agency, Legal, Repo and External Credit Bureaus.
Kollections
- Kollections
- Dynamic Worklist Generation &
Assignment - Visual Treatment Manager (Calls,
SMS, Notices, etc.) - Scoring Engine (Kollections Risk,
Behavior, Profile, etc.) - Profiling and Segmentation
- Unified Kollections of multi- products
or multi host systems - On-line Performance Monitoring
- Reports of Kollections
KollectAgency
- Agency Panel Registration and Approval
- Agency Engagement Contract & Terms Management
- Accounts Files & Cases Distribution to Outsourced Agencies
- Billing and Invoice Management
- Online Application Usage and Tracking of Agencies
- Reports for Agencies
KollectWrite-off
- Write-off and Write-back management supported
- Ledger Processor to continue to compute interests and financing charges after Core Banking stops all such computations
- Payment Knock-off Rule of Apportionment toolkit for Principal, Miscellaneous Charges, Accrued Interests, Addition Penalty Interest and Advance Payment Details
- All retrospective past multi-year calculations are done in KollectApps, not in Excel
- Advance aging calculations engine for Write-off and write-back type of Accounts
- Generate an active Statement of Account for write-off, full settlement or other types of Recovery Accounts
KollectDialer
- Dialer Integration within the application
with built in Softphone for Push Button
Dialing - Outbound Call Integration
- Inbound Call Integration
- Workstation Status Integration
- Campaign Call Lists
- Preview Mode
- Progressive / Predictive Mode
- Reports of Auto-Dialer Integration
KollectReport
- Reports Designer
- Reporting Scheduler
- Multi-format output (xls, pdf, xml, etc.)
- Embedded into the KollectApps Software
suite from Kollect - Reporting Distribution via email
- Comprehensive Charting and visual data
depiction
KollectRecovery
- Restructuring and Rescheduling
Management - Provisioning of Bad Debt (Specific and
General) - Foreclosure Management (LACA,
Registry, Land Office, etc.) - Collateral & Asset Disposal Management
- + Write-off Management with Financial
Ledger processing engine (Optional) - Post-dated Cheque Management
- Reports for Recovery
KollectLegal
- Law Firm Panel Registration
- Law Firms Engagement Contract & Fees Scale Management
- Cases Distribution to Law Firms and internal teams
- Legal Instructions and Next Step Actions management
- Legal & Case Tracking by Bank and Law Firm’s staff
- Billing and Invoice Management
- Online Application Usage and Tracking of Law Firms
- Reports for internal Legal department and Law Firms
KollectRepo
- Repo Agencies and Repo Agents Panel
Registration - Contract, Billing & Invoicing Management
- Online platform for RepoAgency,
RepoAgents, Storeyard and Auctions - Bank’s platform for Repo Tracking
- Mobile app for RepoAgents to update online
- Manage all repo documents, RO notices,
Schedules 4th & 5th, Store yard inventory,
Police Reports and Auctions - Online Reports for Banks & Repo Agents
KollectIntegrator
- Data Extraction, Transformation,
Transportation (SFTP) and Loading
module to facilitate the integration with a
multitude of Core Banking, Credit Cards
and other Financial systems. - Faceless deployment engine to run lights
out in an automated environment - Online real-time host system interface
supporting ISO 8583, Web Services,
Silverlake DSP - Supports IBM WebSphere Message
Broker Environment - Web Services Integration – SOAP,
WSDL, REST
KollectAnalytics
- Intelligent multi-dimensional analytic
cubes for Collections, Recovery, Agency,
Legal, Write-off, etc. - Dashboards and aggregated Information
views - Actionable insights to patterns of
behavior of each customer - Interactive Drill-Downs, Dimensioning,
Filtering Options - Intelligence Delivery
Kollections
- Kollections
- Dynamic Worklist Generation &
Assignment - Visual Treatment Manager (Calls,
SMS, Notices, etc.) - Scoring Engine (Kollections Risk,
Behavior, Profile, etc.) - Profiling and Segmentation
- Unified Kollections of multi- products
or multi host systems - On-line Performance Monitoring
- Reports of Kollections
KollectRecovery
- Restructuring and Rescheduling
Management - Provisioning of Bad Debt (Specific and
General) - Foreclosure Management (LACA,
Registry, Land Office, etc.) - Collateral & Asset Disposal Management
- + Write-off Management with Financial
Ledger processing engine (Optional) - Post-dated Cheque Management
- Reports for Recovery
KollectAgency
- Agency Panel Registration and Approval
- Agency Engagement Contract & Terms Management
- Accounts Files & Cases Distribution to Outsourced Agencies
- Billing and Invoice Management
- Online Application Usage and Tracking of Agencies
- Reports for Agencies
KollectLegal
- Law Firm Panel Registration
- Law Firms Engagement Contract & Fees Scale Management
- Cases Distribution to Law Firms and internal teams
- Legal Instructions and Next Step Actions management
- Legal & Case Tracking by Bank and Law Firm’s staff
- Billing and Invoice Management
- Online Application Usage and Tracking of Law Firms
- Reports for internal Legal department and Law Firms
KollectWrite-off
- Write-off and Write-back management supported
- Ledger Processor to continue to compute interests and financing charges after Core Banking stops all such computations
- Payment Knock-off Rule of Apportionment toolkit for Principal, Miscellaneous Charges, Accrued Interests, Addition Penalty Interest and Advance Payment Details
- All retrospective past multi-year calculations are done in KollectApps, not in Excel
- Advance aging calculations engine for Write-off and write-back type of Accounts
- Generate an active Statement of Account for write-off, full settlement or other types of Recovery Accounts
KollectRepo
- Repo Agencies and Repo Agents Panel
Registration - Contract, Billing & Invoicing Management
- Online platform for RepoAgency,
RepoAgents, Storeyard and Auctions - Bank’s platform for Repo Tracking
- Mobile app for RepoAgents to update online
- Manage all repo documents, RO notices,
Schedules 4th & 5th, Store yard inventory,
Police Reports and Auctions - Online Reports for Banks & Repo Agents
KollectDialer
- Dialer Integration within the application
with built in Softphone for Push Button
Dialing - Outbound Call Integration
- Inbound Call Integration
- Workstation Status Integration
- Campaign Call Lists
- Preview Mode
- Progressive / Predictive Mode
- Reports of Auto-Dialer Integration
KollectIntegrator
- Data Extraction, Transformation,
Transportation (SFTP) and Loading
module to facilitate the integration with a
multitude of Core Banking, Credit Cards
and other Financial systems. - Faceless deployment engine to run lights
out in an automated environment - Online real-time host system interface
supporting ISO 8583, Web Services,
Silverlake DSP - Supports IBM WebSphere Message
Broker Environment - Web Services Integration – SOAP,
WSDL, REST
KollectReport
- Reports Designer
- Reporting Scheduler
- Multi-format output (xls, pdf, xml, etc.)
- Embedded into the KollectApps Software
suite from Kollect - Reporting Distribution via email
- Comprehensive Charting and visual data
depiction
KollectAnalytics
- Intelligent multi-dimensional analytic
cubes for Collections, Recovery, Agency,
Legal, Write-off, etc. - Dashboards and aggregated Information
views - Actionable insights to patterns of
behavior of each customer - Interactive Drill-Downs, Dimensioning,
Filtering Options - Intelligence Delivery
We Cater For
Conventional / Universal Banking
Cards, Consumer Retail, Corporate, Commercial
Islamic Shariah Banking
Cards, Consumer Retail, Corporate, Commercial
Credit Cards only
Cards – Consumer and Corporate
Bad Bank, Debt Buyers / Asset Rehab
Companies (ARC)
Consumer, Corporate & Retail products
Government Student Loans
Conventional Loans and Islamic Financing
Government Housing Loans
Consumer Retail loans
Please Contact Us
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