Privacy Policy

1. Privacy Policy 

Last updated: March 17, 2022

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

2. Interpretation and Definitions

2.1 Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

2.2 Definitions

For the purposes of this Privacy Policy:

    • Account means a unique account created for You to access our Service or parts of our Service.
    • Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
    • Application means the software program provided by the Company accessed online by You on any electronic device, named KollectValley.
    • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Kollect Systems Sdn Bhd, 3-2 Jalan Teknologi 3/8C, Kota Damansara, 47810 Petaling Jaya, Selangor.
    • Country refers to: Malaysia
    • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
    • Data is any information that relates to an identified or identifiable individual.
    • Service refers to the Application.
    • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used.
    • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
    • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

3. Collecting and Using Your Data

3.1 Types of Data Collected

3.1.1 Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

    • Email address
    • First name and last name
    • Phone number
    • Usage Data

3.1.2 Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

3.2 Usage of Your Data

The Company may use Data for the following purposes:

    • To provide and maintain our Service, including to monitor the usage of our Service.
    • To manage Your Account: to manage Your registration as a user of the Service. The Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
    • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
    • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
    • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
    • To manage Your requests: To attend and manage Your requests to Us.
    • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Data held by Us about our Service users is among the assets transferred.
    • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

3.3 Retention of Your Data

The Company will retain Your data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

3.4 Transfer of Your Data

Your information, including Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your data will take place to another organization or another country without your prior authorization or consent.

3.5 Disclosure of Your Data

3.5.1 Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Data may be transferred to the new or enlarged entity. We will provide notice before Your Data is transferred and becomes subject to a different Privacy Policy.

3.5.2 Law Enforcement

Under certain circumstances, the Company may be required to disclose Your data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

3.5.3 Other Legal Requirements

The Company may disclose Your data in the good faith belief that such action is necessary to:

    • Comply with a legal obligation
    • Protect and defend the rights or property of the Company
    • Prevent or investigate possible wrongdoing in connection with the Service
    • Protect the personal safety of Users of the Service or the public
    • Protect against legal liability

3.6 Security of Your Data

The security of Your Data is important to Us. We strive to use commercially acceptable means to protect Your Data, We cannot guarantee its absolute security.

4. Governing Law

The contents of this Privacy Policy shall be governed by and construed in accordance with the laws of Malaysia.

5. Links of Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You may be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

6. Changes of this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

7. Contact Us

If you have any questions about this Privacy Policy, You can contact us: