Kollections

Enterprise Debt Collections System

Kollections
Dynamic Worklist Generation & Assignment
Visual Treatment Manager (Calls, SMS, Notices, etc.)
Scoring Engine (Kollections Risk, Behavior, Profile, etc.)
Profiling and Segmentation
Unified Kollections of multi- products or multi host systems
On-line Performance Monitoring
Reports of Kollections

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Stack of money and coins indicates debt kollections systems

One-Stop Center – Collector’s Dashboard Workstation

A One Stop Centre for all the Accounts assigned to the teams.
Allowing collectors to focus their activity based on system advise & priority to optimize customer reach & recovery effort. The indicators are segregated in quadrants depicting the state of the accounts.
The colour of the quadrants change depending on accounts in that state.
Gamification for ranking & performance tracking allows for team’s self-management.
Bird’s eye view of the collector’s performance.

Work Allocation & Assignment

Work Allocations

Automated Allocation of cases – In-house & 3rd parties
Alerts & Trigger
Automated Notification & Reminders

Kollect's work allocation and assignment

One-Stop Center – Customer Info, Patterns & Alerts

The Customer & Account Management consists of a consolidation of different Financing products and collection information grouped logically.
The Customer – Quick Access provides a summarized view of key triggers and alerts on a Customer & Account including:
KollectApps adopts the concept of Information push rather than Collector searching for information.

Kollect's customer info, patterns & alerts

Treatment Action Workpad – Rich & Mature Features

Treatment Actions Workpad allows the different users to perform various actions including:
‍

Promise to Pay (PTP)
SMS, Email & Letter
Place a Call
Settlement Plan
Waiver
Forensic
R & R
Management Approval
Manual Escalation
Visitation
Repossession
DCA Request
TPS (Skip Tracing)
PDC
Dispute

Kollect's treatment action workpad - rich and mature features

Holistic Collections Action History – Consolidated View

The History section provides a consolidated view of all Actions created for a specific Account.
The filter options are available for specific history search:
– Account Number
– Action Type
– Date Range
The Collector is able to invoke specific actions TAW (full action details) from the History listing.
The Customer – Quick Access also provides a summary listing of all actions performed.
This approach drastically improves efficiencies and reduces the toggle time for Collectors searching for information.

Management Console – Monitoring Team’s KPI

KollectApps caters for live Collector’s KPI tracking via:
– Activity Analysis
– Collector Analysis
– Supervisory Monitoring
The KPI Console provides for the monitoring of:
– Collector Receivables
– Contact Status
– Payment Summary
– Actions Summary
– Login & Usage Info
KollectApps continuously provides live reporting in addition to generating pre-scheduled reports. The Dashboards and Table Listings are designed for Reporting and exporting of data in real time.

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Kollect Systems is an innovative tech platform provider with BankTech and FinTech software solutions which leverage AI based decisioning and workflow technologies to help lenders perform Debt Collections & Recovery (BankTech) processes effectively and for mid-size to large scale enterprise companies (FinTech), to automate Receivables, e-Invoicing & Payments better. Kollect Decube is an online platform to manage Data governance, compliance, lineage, data catalog and data observability for managing the Data Assets of an organization.