Call center capabilities - Kollect Systems

Dialer

Call Center Capabilities

Dialer capability enabled within the application

Call recording and logging

Outbound & Inbound Call capabilities

Built in Softphone for Push Button or Campaign based Dialing

Preview, Progressive and Power modes supported

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Kollections

Dialer features

Campaign driven Dialer capabilities – Preview and Predictive modes
Integrated Softphone
Mobile app use for RepoAgents to update online
Supports both Inbound & Outbound campaigns

Kollect recovery app features

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